Heather

Customer Care Representative

Heather
Heather Customer Care Representative

I’m Heather, a Client Care Receptionist here at the clinic. I graduated from the Veterinary Office Assistant program at Granville Business College in 2000, produly earning honours with a 94% average. My passion for animal welfare is what drew me to this field, and I feel truly honoured to contribute to the care of every pet and pet parent I meet. Before joining this amazing team, I worked as an Assistant Research Lab Technician at UBC.

I love engaging with our clients and always strive to provide excellent customer service service. You might hear me affectionately referred to as "The Crazy Dachshund Lady," as I have a deep love for them! At home, I share my space with two adorable guinea pigs named Sawyer-Holmes and Chief. I look forward to meeting you and your furry family members!